Frequently Asked Questions

The rigorous study and annual updating of education is why a NCJV registered valuer is recognised in Australia. Each valuer must have gemology and diamond grading diplomas plus a minimum of four years of experience in the jewellery trade to be able to qualify as a valuer.

The high and continuing standard of education is what a consumer needs to accurately grade, price and describe your precious items of jewellery.

We recommend having your valued items updated every three to five years to ensure:

• that in the event of loss or theft, your precious pieces can be replaced with comparable gemstones/diamonds etc. in case of price increases;
• that in the case of market fluctuations your insurance premiums are sufficient and take note of any possible damage or repairs that your item may need.

Each valuation is performed with a systematic, scientific approach. There is a multitude of equipment used in observing and testing each part of the item as well as the valuer’s extensive training and experience, to give an accurate outcome.

Each valuation should come with the following information:

• The owner’s name
• The market the item is being valued in (see types of valuations)
• A description of the item (including sizes and measurements)
• The technical merits of the item (stone size, grade and quantity)
• A gram weight
• A clear photograph (or more if the item has identifying characteristics from different angles)
• A replacement value written in numerals and words
• Currency exchange rates
• A daily gold price

For more information, please read our Valuation Process Guide.

When doing an updated valuation, we conduct a thorough process to confirm that the gemstones are identical, the grading is correct, and the market value for each gemstone and gold is accurate. We apply special prices for multiple valuations.

Valuations are obtained mostly for insurance purposes and is generally for full retail replacement – not to be used as a basis on its monetary value for resale. In the case of an item being lost or stolen, a jeweller can recreate the piece to its equivalent worth according to its most recent valuation (or to the amount it’s insured for depending on your policy).